So, I guess they can read what you type, even if you never actually "talk" to a person (see the previous post). I got this unsolicited email yesterday. I wonder if I have to claim the free tax program on my taxes next year?
TaxCut Support
From: JGriggs (http://by133w.bay133.mail.live.com/mail/ApplicationMain_12.1.0069.1213.aspx?culture=en-US&hash=107084695#)
You may not know this sender. Mark as safe Mark as unsafe
Sent: Thu 2/07/08 2:50 PM
To: jondavis234@hotmail.com
Hi Jon,
My name is John Griggs and I’m the Director of Customer Experience for H&R Block’s Digital Tax Solutions including TaxCut. I’m sorry your experience with our customer care center was not very good – although I have to appreciate your humor!
I wanted to touch base with you to see if you still have an issue and if I can get it resolved for you. Please let me know and I will make sure we take care of your issue.
I’d also like to again, apologize, but offer you free software for next year. Would you be interested?
Please let me know.
Best,
John
John GriggsDirector, Customer Experienceg H&R Block Digital Tax Solutions
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