So how do you know that your taxes have gotten too complicated to do yourself? When you find yourself arguing and making sarcastic remarks directed at a computer program. This is a cry for help (With my taxes, of course). No really, anyone an accountant?
This is my "conversation" with the H&R Block "people" last night.
Welcome! I'm an automated service agent available 24/7 to answer questions about TaxCut. Remember, I'm not a live person, so please use as few words as possible when asking me a question, and only ask one question at a time.
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jondavis234: where to enter 1099-G
Ask TaxCut: What is Form 1099-G?
Form 1099-G: Certain Government Payments shows payments made to a taxpayer by a government entity. These include:
· Unemployment payments
· Refunds, credits, or offsets of state or local income tax
· Alternative trade adjustment assistance (ATAA) payments
· Taxable grants
· Taxable Department of Agriculture payments
jondavis234: box 6 1099-G
Ask TaxCut: What is Form 1099-G?
Form 1099-G: Certain Government Payments shows payments made to a taxpayer by a government entity. These include:
· Unemployment payments
· Refunds, credits, or offsets of state or local income tax
· Alternative trade adjustment assistance (ATAA) payments
· Taxable grants
· Taxable Department of Agriculture payments
jondavis234: taxable grants
Ask TaxCut: What is Form 1099-G?
Form 1099-G: Certain Government Payments shows payments made to a taxpayer by a government entity. These include:
· Unemployment payments
· Refunds, credits, or offsets of state or local income tax
· Alternative trade adjustment assistance (ATAA) payments
· Taxable grants
· Taxable Department of Agriculture payments
jondavis234: Certain government payments form
Ask TaxCut: Which of the following do you mean?
1 What about tuition assistance provided by the school?
2 What if I'm receiving a Pell Grant?
3 What is Form 1099-G?
4 What are some other sources of nontaxable income?
5 What is a taxable scholarship or fellowship?
If none of these topics are relevant, type ? to see how I can help you or topics for a complete list of help topics.
jondavis234: What is this crap? you suck
Ask TaxCut: I'm sorry if I haven't been able to help you. Would you like to chat online with a Live Chat representative?
jondavis234: If you think that will help.
Ask TaxCut: It doesn’t look like I have been able to help you. Would you like to chat online with a Live Chat representative?
jondavis234: Yes!!!!
Welcome to TaxCut technical support. Please wait while we find a technical support agent to assist you.
jondavis234: Take your time
All agents are currently busy. Please stand by.
jondavis234: Can I sit? Ha Ha, just a little tax time joke. See you said, STAND by.
An agent will be with you in a moment. Thank you for your patience.
jondavis234: No problem
The next available Agent will be with you in a moment.
jondavis234: Great!
All agents are currently busy. Please stand by.
jondavis234: What?!? You just said it would only be a moment!
An agent will be with you in a moment. Thank you for your patience.
jondavis234: This is getting ridiculous, I’d like to talk to your supervisor.
The next available Agent will be with you in a moment.
jondavis234: I don’t want an Agent anymore, I want a supervisor. Are you even listening to me?
All agents are currently busy. Please stand by.
jondavis234: Now you’ve told me that before, and frankly, I’m starting to doubt your sincerity
An agent will be with you in a moment. Thank you for your patience.
jondavis234: You’re running out of time, because there is a new House on in a couple of minutes and I really like Dr. House. And now that we got this new HDTV… I don’t miss a new House in HD.
The next available Agent will be with you in a moment.
jondavis234: Oh, come on. My taxes are going to be late if this takes any longer.
All agents are currently busy. Please stand by.
jondavis234: Ya know, I don’t even care anymore. Taxable…Untaxable… It’s all the same to me.
An agent will be with you in a moment. Thank you for your patience.
jondavis234: For the love of all that’s holy, just let me talk to a real person!
The next available Agent will be with you in a moment.
jondavis234: Well, computer you’ve bested me again. Your ability to stay calm in the face of an irate customer is unmatched. I gave it all I’ve got. House is on. I’ll let you know what happens when I try this again tomorrow. Good night.
Wednesday, February 6, 2008
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