Dear Netflix,

I wrote this letter to Netflix before I realized that you can't contact customer service via email. You have to call them. Who would have thought? A big, new, high tech internet-based company and you can't email them. Crazy, I know. I guess I'll have to call.



To Whom It May Concern:

I have been a loyal customer for several years now and I really love the service you provide. You guys have always been great to me and I have a small favor to ask and I am hoping that you can help me. You see, I have been waiting on a couple of movies that have been at the top of my queue for several months, but they keep getting skipped over. In fact, one of them says “Long wait” and the other says “Very long wait.” Generally, this would not be a problem; I can wait for most movies. However, the movies that I am waiting for are titled, “Laugh and Learn About Childbirth: Disc 1 and Disc 2.” And frankly, I think I’m running out of time. I’m thinking I’ve 2 weeks. Maybe 3 weeks, tops. At this point I don’t really care so much about the laughing part, but the learning I think might be something I need to experience. You see, we went to this “How to survive the first 3 months with your new baby” class not too long ago, so I feel like I have at least some idea about what I’m facing there. But when we were there I saw some pictures that I didn’t quite understand and have me slightly terrified. Hence, the need for childbirth videos. I recognize that getting any kind of medical or parenting advice from a video is kind of shady. I understand that, but I’m ok with it and at this point I don’t really have a choice, as all the local classes are full. You guys have the ability to keep me from being forced to get that information from YouTube. Think about. Do the right thing. I’m sure that there may be other people in my shoes, but did they send you an email? I promise I’ll watch it the day I get it and stick it right back in the mail. I might watch it twice if it is really funny or if I need to take notes. But either way, right back into the mail it goes. Thank you for your consideration of my special request. Please let me know if you can help.

Thanks,